Reference

How x111c Handles Your Personal Information

We built this privacy policy to be direct — you should know exactly what data we collect when you open an account, make a JazzCash or Easypaisa deposit, or contact support.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYou can request your data any timePakistan-region eligibility applies

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Data We Collect and Why We Need It

x111c Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and any identity verification documents you submit. Every time you deposit via JazzCash, Easypaisa or Raast, we record the transaction reference, amount and timestamp — this is required to verify your account wallet and process withdrawals accurately.

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We also collect device identifiers and session data when you access the platform from a mobile browser, which helps us keep your login secure across sessions. We do not collect payment credentials like your JazzCash PIN or Easypaisa account password; those are handled directly by the
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payment provider. Cookies and local storage are used to remember your session state so you are not asked to log in repeatedly on the same device. All collected data is processed for account management, fraud prevention and service delivery. We keep your data only for as
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long as your account is active or as required by applicable rules. Use of this platform and applicability of this policy depends on local law and whether you are in an eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We take a practical approach to data security — encrypting account data in transit and at rest, limiting staff access to what is strictly necessary for account operations, and reviewing our data practices when our services change. Here is how each area works in practice.

Cookies and Session Data

We use cookies to keep your mobile session active and remember your account state. You can clear cookies in your browser settings, though this will log you out of the current session.

Payment Data Handling

Transaction records from JazzCash, Easypaisa and Raast are stored to verify your account wallet and match withdrawals to the correct payment method. We do not store your wallet PIN or password.

Data Retention

We keep your account data while your account is active. After account closure, data is retained only as long as required by applicable rules, then deleted or anonymised.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate details, or request deletion where permitted. Contact support via live chat or email with your account reference to start the process.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove the personal data we hold on your account, contact our support team directly. We will acknowledge your request and respond within a reasonable timeframe. Where your query relates to a JazzCash or Easypaisa transaction record specifically, have your transaction reference ready to speed up the process.

Team online

Live Chat

Reach us through the live chat widget on the site. Mention your account and the specific data request so we can route it to the right team quickly.

Email Support

Send a written data request to our support email. Include your registered account details and the nature of the request — access, correction or deletion.

Account Help Centre

The help centre inside your account has a dedicated section for privacy queries, where you can submit a request and track its status without leaving the platform.

Common Questions About Your Privacy at x111c

These are the questions we hear most from account holders about how their data is handled, stored and shared on x111c.

We collect your name, contact details and identity verification documents at registration. Transaction references from JazzCash, Easypaisa or Raast are recorded when you deposit or withdraw.

We do not sell your data. We share only what is necessary with payment processors like JazzCash and Easypaisa to complete your transactions, and with service providers who support platform operations under strict data agreements.

Yes. Contact our support team via live chat or email with your account reference and a data access request. We will respond with the information we hold within a reasonable period.

We keep your data while your account is active. After closure, we retain it only as required by applicable rules. Once that period ends, data is deleted or anonymised.

No. Your wallet PIN or password is never stored by us. Payment authentication is handled directly by JazzCash, Easypaisa or Raast — we only receive the transaction confirmation and reference.

Submit a deletion request through live chat or our support email. Include your registered account details. We will review and process the request where deletion is permitted under applicable rules.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appx111c App Accountx111c Login

How x111c Handles Your Personal Information

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Common Questions About Your Privacy at x111c

01 What personal data does x111c collect when I open an account?

02 Does x111c share my data with third parties?

03 Can I request a copy of the data x111c holds on me?

04 How long does x111c keep my account data after I close my account?

05 Are my JazzCash or Easypaisa PIN details stored by x111c?

06 How do I ask x111c to delete my personal data?

Privacy Policy

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