Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your x111c account — including deposits through JazzCash, Easypaisa, and Raast, withdrawal requests, and access to the lobby.

JazzCash & Easypaisa deposits coveredRaast withdrawal terms applyAccount access subject to local lawOne account per personAge and eligibility conditions apply
x111c Terms That Cover How Your Account Works
HOW WE HANDLE IT

Commitments Inside These Terms

These terms exist to keep your account experience clear and consistent. Below are four areas where our obligations to you are most relevant — covering how your data is used, how your wallet interacts with the platform, how we secure your account, and how long we keep records.

Data Use

We collect account and transaction data to operate your wallet, process JazzCash and Easypaisa deposits, and verify withdrawal requests. We do not sell this data to third parties.

Account Security

Your account is secured with password authentication and OTP verification. If you suspect your credentials have been shared or compromised, request a password reset immediately through account settings.

Record Retention

We retain transaction records — including Raast and bank transfer logs — for the period required under applicable law. You can request a summary of your account history via support.

Requesting Changes

To update personal details on your account or query how your data is used under these terms, contact support with your account ID. We will confirm any change in writing.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms is unclear — or if you need to raise a concern about your account, a transaction via JazzCash or Easypaisa, or access in your region — our support team is the right place to start. Reach out through any of the channels below and include your registered account details so we can respond accurately.

Live Chat Open the chat icon in your account dashboard. Give your account email and describe the terms clause or transaction issue you need clarified.
Email Support Write to our support address from your registered email. Include your account ID and the specific section of the terms you are asking about.
Help Centre The Help Centre lists common terms questions by topic — account eligibility, payment rules, and withdrawal conditions are all covered with short answers.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to accounts, payments, and access. If your question is not here, contact support directly.

Yes. Every deposit and withdrawal — whether through JazzCash, Easypaisa, Raast or bank transfer — is subject to these terms, including the rules around verification and processing.

We will post any updated version on this page. Continuing to use your account after an update is posted counts as acceptance of the revised terms.

Depending on the breach, we may suspend or close your account. Any pending withdrawals will be reviewed before a final decision is made. You can contact support to discuss the situation.

The same terms apply regardless of how you access your account — mobile browser, desktop, or any other device. Account continuity across devices does not change your obligations under these terms.

Email support from your registered address with your account ID and specify what you need — transaction history, personal data held, or both. We will respond within a reasonable period.

Where local law and these terms conflict, local law governs. Access to certain features depends on whether they are permitted in your region under applicable regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.